E 400, iGO8, Full Europe online support

The users can’t open the device.
1. The device doesn’t charge.
2. Verify and connect correctly the adaptor.
3. The rechargeable battery is low.
4. Use the adaptor for alimentation or load the battery.

Sound doesn’t exist.
1. It is possible that the volume to be at minimum or to be deactivated.
2. Increase the volume or open the sound function.

 Deleted display.
1. It is possible that the brightness function to be deactivated.
2. Increase brightness.
 
The device can not receive signal or can not orientate.
1. It is possible that the device can be near buildings or near metal corps.
2. Use the device outside, in case you are in the car, you can use the GPS external antenna for resolving this problem.

Now, the device can receive signal, but at one time this thing wasn’t  possible or the signal wasn’t stabile.
1. It is possible that the rechargeable battery to be low.
2. Use the adaptor for the alimentation and charge the battery.
3. The device can be covered by an object, such as termic paper .
4. The device is balancing, avoid the balacing through its fixing.
5. The system software doesn't work, reset the device pressing On/Off or reset button.

The device doesn't entre in the navigation program
Verify that SD card was introduced correctly in the slot, and if the problem persists verify the content of the card.

The device stops suddenly
Verify if the device was expose in heat or was deconectated from the auto jack.

The device is blocked, doesn't answer
Reset the device pressing On/Off or reset button.

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